Yesterday, I went again to the same
cafeteria, again ordered a muffin and a short black and was told to
pay $6.70. When I picked up the coffee from the lady who was working
the espresso machine, I asked: “When is the offer of $5 for a
coffee and a muffin valid?”
“Why, always.” She answered.
“Then why was I asked to pay $6.70?
I want my 1.70 back!” I said while smiling.
At that point, the lady who had been at
the cash register came back and told me that the special offer of $5
for a sweet and a coffee was for a medium-sized coffee, not
for a short one.
I pointed out that clearly the offer
was designed to exclude large coffees, which cost more, not small
black ones, which use less energy, less water, and no milk.
I found it so outrageous that I
couldn’t let her get away with such nonsense. Finally, after some
insistence from my part, she relented and refunded me my $1.70. But
she was clearly annoyed and, while giving me the money, she
complained “But that’s the deal...”
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